The Determination of Performance Measures by Using a Balanced Scorecard Framework
نویسندگان
چکیده
منابع مشابه
The balanced scorecard--measures that drive performance.
Frustrated by the inadequacies of traditional performance measurement systems, some managers have abandoned financial measures like return on equity and earnings per share. "Make operational improvements and the numbers will follow," the argument goes. But managers do not want to choose between financial and operational measures. Executives want a balanced presentation of measures that allow th...
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Article history: Received 8 April 2009 Received in revised form 2 January 2010 Accepted 10 January 2010
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ژورنال
عنوان ژورنال: Foundations of Management
سال: 2019
ISSN: 2300-5661
DOI: 10.2478/fman-2019-0004